How to lodge grievance for redressal
1.To raise your grievance you can log on to our website www.mdindiaonline.com and raise the same on Online Grievance redressal or mail to sail@mdindia.com or send the Grievance to a local office on the address mentioned in the guide book.
2.In case of major dispute in
any claim, the concerned member is required to contact the dealing Executive of
his/her respective SAIL Plant/ Unit, to which the member belongs. The concerned
SAIL Plant/unit would constitute a committee of SAIL & United India
Insurance Company Limited officials to resolve the dispute. The decision of the
committee in this regard will be binding on both the parties and the member
will have to wait for a reasonable time for the decision of the committee.
CUSTOMER CARE SERVICES:
In case of any queries or require assistance during hospitalization/
claims processing feel free to contact us at our toll free number. Customer Care Centre offers 24*7*365 days support .
24 Hours Helpline
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1800-233-5599
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Toll Free No.
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1800-233-5599
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Fax Number
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1860-233-4449
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E-Mail ID
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sail@mdindia.com
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Website
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www.mdindiaonline.com
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